For 20 years our professional services team has been a trusted docSTAR consultant, leading the way as the number one partner in North America. Our professional services team is comprised of experienced document management and business process automation advisers and technology consultants. We plan, build and deploy solutions that evolve as our customers’ needs change earning quantifiable ROI year over year. Our experience allows us to rapidly deploy your solution and develop automated processes that fit your needs.
20 Years | 2,100 Customers
- Business process analysis and best practices solution planning
- Solution deployment and legacy document migration
- Workflow design and implementation
- Large Scale Back file conversions
- Custom development and third party integration for docSTAR and Eclipse
- Operational support and ongoing solution optimization and expansion
- End-user and Administrator Training and Support for docSTAR and Eclipse
Multiphase Deployment Approach
Planning: We complete a focused analysis of your organizations business processes and technical infrastructure to provide you an optimized solution that can immediately increase productivity and profitability while meeting regulatory requirements and providing you with business continuity options.
Deployment: We handle the configuration, implementation, integration and testing of your solution to get you up and running fast with a solution that is integrated with your core business applications.
Expansion: We help uncover additional organizational challenges and optimize your implementation with best practices, workflow automation and industry specific solutions that drive additional productivity and profits.
Education: We help you become docSTAR power users, making the most out of your solution to reach your organizations’ long term goals.
Support: We continue to support your deployment after implementation, maintaining, upgrading and extending your solution.
Our team provides on-site or remote docSTAR training for key administrative personnel and users. We can help any docSTAR customer create templates to automate security classification, document routing and file structure. Let us design a custom training program for your team.
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