PiF Technologies

Copier Install Technician

**Candidates must live within commuting distance from our Hooksett, NH office**

We are willing to train the right candidate

Grow your career in Technology Delivery, Installation, Support, and Service with an agile technology organization as a Copier/Printer Install Technician!

PiF Technologies is looking for a Copier/Printer Technician to be an integral member of the PiF Team. As a Copier/Printer Technician, you will Assemble, Configure, Deliver, Install, Repair, and Service Ricoh Copiers at our customer sites. You will also provide remote copier support via telephone, email, and chat as needed. In addition to our Copier and Print offerings, PiF also offers workflow automation software solutions, including Document Management, Electronic Forms, and Accounts Payable Automation.

If you want to expand your technical skill set and seek a growth opportunity in the technology space, this role is right for you. We offer an environment where you’re recognized for your hard work – in both career progression and financial reward. We have a tight-knit, employee-centric culture with perks like a casual dress code, friendly office dogs, team lunches and outings, and (actually) Unlimited Paid Time Off.

This role is “warehouse, office, and on-site,” with new hires expected to be in our office daily. We ask that team members live within commuting distance of our Hooksett, NH office. We are looking to train the right individual for this role, Ricoh copier experience is not required but we ask that applicants have a basic understanding of networking and Windows Server/ PC platforms and copiers. All candidates must get certified in repairing the Ricoh product line upon hire.

Don't just take our word for it.
Hear why PiF is a great place to work directly from our team:

What you'll be doing

  • Assembling, Configuring, Delivering, Installing, Repairing, Servicing, and Supporting new and existing MFP devices, printers, and scanners.
  • Maximize equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high customer satisfaction.
  • Maintain a knowledge base of past issues and resolutions and contribute to the PiF Knowledge Base on resolving common MFP/issues.
  • Utilize the Ticketing/Help Desk portal to analyze and resolve customer issues.
  • Communicate and interact with customers, field service, sales, management, and administration in a courteous, positive, and professional way.

You are

  • Highly organized and able to handle multiple tasks at once.
  • A strong communicator, who is technically savvy and able to explain complex concepts in a way that everyone can understand.

You're skilled with

  • The ability to drive medium sized Box Trucks (no CDL required).
  • Excellent customer service skills.
  • Technical aptitude, Hands-on Individual.
  • An understanding of Copier/ MFP fundamentals.
  • Basic knowledge of networking, Windows Server/ PC platforms.
  • Desire to learn more – we recognize we need to train and mentor you to help you understand our other technology platforms.

You Have

  • Analysis & Problem identification skills.
  • Attention to Detail w/ a customer service orientation.
  • Teamwork/Cooperation & high work standards, including a concern for quality.
  • Valid Driver’s License and the ability to operate a medium-sized box truck for delivery to client sites.
  • Ability to lift 50+ lbs and maneuver equipment.
  • Experience working in a warehouse environment is not required but is encouraged.

Apply now! Email resumes@piftech.com

About PiF

PiF Technologies provides Ricoh copier and document management solutions to customers in all verticals including manufacturing & distribution, non-profit & healthcare, as well as government & education. With over 2,000 clients and 27 years in business, we support thousands of copiers, printers, and scanners at customer sites throughout Northern New England. In addition to our office technology expertise, we help customers with other document automation needs with other software tools including accounts payable automation, intelligent data capture, electronic forms, and cloud hosting. For more information, visit us at https://www.piftechnologies.com.

Download "Work Smarter, Not Harder: Understand the Value of RPA" now!

Let's Connect

Have questions? We'd be happy to answer them.

Thanks for downloading!

Click the button below to view your download. You will receive your download link by email as well.