The ROI of Enterprise Content Management

The data shows a huge opportunity for Enterprise Content Management (ECM)

Elimintate Paper

90% of corporate memory exists on paper

Immediate Access

Professionals spend up to 50% of their time looking for information.

Improve Handling

Most offices waste 65 cents of every dollar spent on handling records.

Reduce Labor Costs by 50%

The average office spends $11 to process a document; $20 to file a document; $120 to find a misfiled document; $220 to reproduce a lost document.

ROI #1 - Capital and Operating Costs

When trying to determine a return on investment, businesses often consider hard costs first.

Paper used for printed documents, photocopies and faxes
Contracts to purchase, maintain, service and repair copiers, printers and fax machines
Toner and consumables used to operate computer printers, photocopiers and fax machines
Shelving and space required to store the equipment supplies
Extra phone lines for multiple fax machines and all-in-one printers
Filing cabinets used to store printed documents
Supplies, such as folders and tabs, required for paper filing systems
Real estate to house file cabinets (estimated to be 12 to 18 square feet per unit)
Offsite storage of archived, or worse yet, current documents
Microfiche and other items required for non-electronic storage
Transportation and handling of documents bound for offsite storage
Retrieval of needed paper documents that are stored offsite
Shipping or delivery of documents to and from clients, business partners and other offices

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